FAQs
Shipments
Exchanges
When do I need to exchange orders?
When you process an exchange, the original order is either canceled or returned and new products are added to th...ice.
When the order total remains the same
The exchange request is automatically completed once accepted, and you can proceed to shipping the re...ipping process as you would with regular orders.
Completing exchanges after delivery
When the order total remains the same
Ask the customer to re