Cafe24 Store

Apps(21)

Overseas In-app purchases WISE COMMERCE

Meet the E-Commerce shipping solution provided by the UPS Solution Partner, which allows you to fulfill your orders easily and quickly.

Marketing Free Adriel

Adriel has all the tools you need to handle complex marketing campaigns and reach your advertising goals.

Smart Product Review provides a product review solution - a factor that directly affects purchasing decisions. Easy to use, suitable for all businesses!

Themes(15)

Mobile $(USD) 30 Red Nine Mobile

Layout đơn giản và tinh tế
Theme đặc sắc, giá cả hợp lý

Responsive $(USD) 60 SBS-Responsive-B(VI)

Responsive Theme

Responsive $(USD) 500 T1D35_Responsive web

Responsive Theme áp dụng những xu hướng mới nhất!

FAQs(80)

FAQs Shipments Returns

When do I need to return orders? You will need to process returns whenever customers decide to cancel their purchase when the order is already out... and they do not want it anymore.) Customers return their order because the product is defective.(e.g., The product is of poor quality and they do not... want it anymore.) Requesting returns Customers can request to return their orders using the following options: 1) Contacting you via the contact

FAQs Shipping Shipping/Returns

You can change general settings for shipping and returns. You can also change per-product and supplier shipping fee settings, priority settings for... free shipping, enable international shipping, and set your return address. General Set your shipping method, available shipping zone, shipping... period, shipping fee and shipping fee policy for returns. Shipping method Go to My Store>Shipping>Shipping/Returns. Select the default shipping

FAQs Shipments Exchanges

When do I need to exchange orders? When you process an exchange, the original order is either canceled or returned and new products are added to the... settings to allow customers to directly place exchange requests. For more details, please refer to our guide on Cancellations/Exchanges/Returns.... order in Orders > Fulfillment > Cancellations/Exchanges/Returns/Refunds > Exchanges. Orders for which a customer has placed an exchange

Admin Guidelines(72)

Advanced Mode Orders > Pop-ups > Return

Return Return Return order This pop-up allows you to accept and process return requests from customers. Order item Order item Accept return... request Check an order item for which you want to accept a return request and click [Accept return request]. The [Accept return request] field will then... be displayed below. Fill in all required fields and click [OK] to accept the return request. Its status will change to [In progress]. Note that the

Advanced Mode Market Plus > Orders > Orders management > Modified orders > Returns

Take a look at returns and process requests. Note that marketplace orders can only be found under this tab once they have successfully been... returned. Those for which an return has simply been requested can be found under the [In transit] tab. You can also access this menu by clicking on the... number of return requests that is mentioned on your admin page’s dashboard. Search field Online store Search for orders by online store. Select one of

Advanced Mode Orders > Pop-ups > Order details

For exchanges that require any refund, they will be displayed under [Awaiting refund] tab in [Orders>Cancellations/Exchanges/Returns/Refunds... requests are listed in the [Exchanged] tab. Return You can return or partially return order items. Click the [Return] button to access a pop-up where you... can process return requests. Accepted return requests are listed in the [Returned] tab. Add products to an existing order Upon customer requests,

News(3)

Upgrade news 2021-02-03 [Orders] You can now print multiple transaction summaries at once.

- Awaiting payment- Order in progress- Preparing for shipment- In transit- Delivered- All orders- Cancellations/Exchanges/Returns/Refunds >... Cancellations before payment- Cancellations/Exchanges/Returns/Refunds > Cancellations- Cancellations/Exchanges/Returns/Refunds > Exchanges...- Cancellations/Exchanges/Returns/Refunds > Returns- Cancellations/Exchanges/Returns/Refunds > Refunds- Delete order summaries - Update details: You can now

Upgrade news 2021-03-31 [Orders] You can now partially cancel/exchange/return orders that contain products with different tax rates.

Update from Cafe24We have updated our solutions to allow you to partially cancel, exchange or return orders that contain products with different tax... exchange or return orders that contain products with different tax rates.This feature was updated in an effort to help stores with different types of... products (different taxation rates) to manage their orders with ease.- Updated menus (Admin page): Cancel order (popup), Exchange order (popup), Return

Upgrade news 2021-03-10 [Orders] Update on products that cannot be purchased individually

Update from Cafe24If an order only contains products that cannot be purchased individually after partial cancellation or partial return, the customer...---------------------------------------------------------------------------------■ Release date: March 10, 2021■ Overiew - Updated menus · Orders>Order details>Cancel (pop-up) · Orders>Order details>Return... (pop-up) - Update details: If an order only contains products that cannot be purchased individually after partial cancellation or partial return, an

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