Facebook Channel

This app can be used for free

Facebook Channel

This app can be used for free

Manage your Facebook and Instagram sales and marketing, all in one place.

  • 01

    Set up Facebook Shops and Instagram Shopping in just a few clicks.

  • 02

    Sync Facebook Channel to your Facebook Catalog and update your product information in real time.

  • 03

    Use the Instagram Shopping chatbot to automatically reply to users on Instagram.

  • 04

    Get Facebook Pixel automatically installed on your store.

  • 05

    Includes features such as server events settings and domain verification.


  • What is Facebook Channel?
    Facebook Channel is a service that allows you to manage all your Facebook-related services in one convenient location. With Facebook Channel, you can manage Facebook-related services, such as Facebook, Instagram, Messenger, all through a single app. By logging in with your Facebook account, you can access Facebook Shops and all the various Facebook assets for free.

    • Please use Google Chrome to access this feature. This feature is not optimized for other browsers including Internet Explorer.
  • What services can I access through Facebook Channel?
    You can access all the necessary Facebook business assets required to market your store on Facebook, all in one convenient location.

    - Set up Facebook Shops and Instagram Shopping
    - Link Facebook Business Manager
    - Link Facebook Page
    - Link Facebook Pixel and install script
    - Sync catalog items in real time
    - Install Messenger Chat Plugin to store
    - Link Facebook Page Shop
    - Link Ad Account
  • What is Facebook Catalog?
    A Facebook Catalog holds product information about items on your store.

    You can use information on Catalog to promote your inventory and business across Facebook, Instagram, Audience Network, and Messenger.

    With Facebook Catalog, you can:

    - Create dynamic ads to show relevant items from your catalog.
    - Tag items from your catalog in Instagram posts and Stories.
    - Add products to the Shop tab on your Facebook Page.
  • How do I update my product information on Facebook Catalog?
    Your product information is updated in two ways:

    1. When you complete [Channel settings] for the first time and your Catalog ID is created, all of your store’s product information will be sent to Catalogs.
    2. Whenever a product/item is added, edited, or deleted on your store’s admin page, the corresponding item will be updated on Catalogs.

    • There may be a delay depending on your network status.
  • Why are some of my store products missing from my catalog?
    Products that do not meet the sale requirements for Catalogs are excluded from the sync update. You may therefore find fewer products in your catalog than registered on your online store.

    Products that meet the following conditions are excluded from the sync update.

    - If [Display status] is set to [Not on display].
    - If [Product status] is set to [Not for sale].
    - If the product is out of stock. (When [Track inventory] and [Out of stock icon] are enabled and [Available stock] is at 0.)
    - If [Price] is set at 0.
    - If [Replacement text for price] is enabled.
    - If the product is not classed under any category.
    - If the product does not have a product image.
    - If the product variant is set to [Not on display].
    - If the product variant is set to [Not for sale].

    If your product does not meet any of the above conditions and still does not sync to Facebook Catalog, it may be possible that there is a server or network error causing this. You can try to resolve this problem by going to the product's [Edit product] page in [Products>Product list] and click the [Save] button to initiate the update process again.



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Reviews: 5
  • ch*********y2022-09-11 14:18:30
    Product feed doesn't sync properly with Facebook Commerce. The product titles are all in lowerc...
  • ki********32020-12-22 11:08:25
    good good good
    Hello, This is Cafe24. We will continually provide functional updates for you to easily run your s...
    Cafe24 2021-01-05 14:57:17
  • ng*******g2020-10-29 01:51:07
    Tương đối
    Xin chào! Chúng tôi là Cafe24. Chúng tôi sẽ cố gắng hết mình để cung cấp những dịch vụ tốt nhất. ...
    Cafe24 2020-11-18 10:18:51
  • ja*****h2020-10-12 11:44:46
    Such a convenient app for my shopping mall!! This helps me to connect my store fo my FB pages!!
    Hello, This is Cafe24. We will continually provide functional updates for you to easily run your s...
    Cafe24 2020-10-12 17:11:38
  • ql*******t2020-10-10 20:01:09
    Đánh giá sản phẩm
    Xin chào! Chúng tôi là Cafe24. Chúng tôi sẽ cố gắng hết mình để cung cấp những dịch vụ tốt nhất. ...
    Cafe24 2020-10-12 14:36:54

Additional info


You need a Facebook account to use the service. This app is optimized for Google Chrome.

Required permissions
  • Apps Permission to read and write
  • Product category Permission to read
  • Sale categories Permission to read
  • Products Permission to read
  • Store Permission to read
  • Customer identifier Permission to read
Multipurpose support language
  • Korean
  • English
  • Japanese
  • Vietnamese
  • Chinese (Simplified)
  • Chinese (Traditional)
  • Spanish
  • Portuguese
  • Developer info

    Cafe24 https://www.cafe24.com
    View details
    Business type
    Corporate business
    Jae Suk Lee
    Contact information
    15, Boramae-ro 5gil, Dongjak-gu, Seoul, Korea
    Business registration number
    App/Channel development

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      Product Information Notice

      Publisher or supplier
      Terms and conditions of use and usage period
      Depends on product sales conditions. Note on payment information page

      Product Information Notice details

      Product Information Notice details
      Product delivery method 설치를 요청하는 즉시 설치하여 이용할 수 있습니다.
      Required system specifications and software 카페24 EC쇼핑몰 솔루션에서 구동됩니다. 단, 본 상품은 웹에서 구동되는 상품으로 모바일 환경에서는 구현되지 않을 수 있으며, 이용자의 브라우저 환경, 컴퓨터 사양에 따라 일부 기능이 지원되지 않을 수 있습니다.
      Termination of subscription or contract 전자상거래법 17조에 의하여 청약철회가 불가능한 상품입니다.
      Phone number for customer counseling 1588-3413
      Supply method and time after orders 설치 요청 당일 제공 (유료 App은 과금 후 당일 제공) / 배송상품 아님
      Detailed reason when it is not possible to withdraw a subscription due to a simple mistake of a consumer, not a product defect 전자상거래법 17조에 의하여 단순변심, 착오구매로 인한 청약철회가 불가능한 상품입니다.
      Product delivery method Automatic installation (Paid apps will begin installing once payment is complete)
      Product exchange/return/warranty conditions and quality assurance standards 단순 변심에 의한 청약철회가 불가능한 상품입니다. 단, 이용상의 중대한 오류가 있는 경우 전자상거래법 및 소비자분쟁해결기준(공정거래위원회 고시)에 따라 처리됩니다. 통신판매중개자인 cafe24는 상품의 교환/반품/품질보증에 따른 판매자의 책임을 부담하지 않습니다.
      Compensation due to payment refund and delay of refund 대금환불 및 지급조건, 절차 등은 전자상거래법에 따라 처리됩니다.
      Handling of consumer damage compensation, handling of complaints about goods, and handling of disputes between consumers and suppliers 소비자분쟁해결기준(공정거래위원회 고시)에 따라 처리됩니다.
      Contents of the terms and conditions regarding transactions and the methods to confirm them App Store에 제공된 이용약관 참고