Cafe24 Store

Apps(28)

Overseas In-app purchases WISE COMMERCE

Meet the E-Commerce shipping solution provided by the UPS Solution Partner, which allows you to fulfill your orders easily and quickly.

Marketing Free Adriel

Adriel has all the tools you need to handle complex marketing campaigns and reach your advertising goals.

Smart Product Review provides a product review solution - a factor that directly affects purchasing decisions. Easy to use, suitable for all businesses!

Themes(16)

Mobile $(USD) 30 Red Nine Mobile

Layout đơn giản và tinh tế
Theme đặc sắc, giá cả hợp lý

Responsive $(USD) 60 SBS-Responsive-B(VI)

Responsive Theme

Responsive $(USD) 500 T1D35_Responsive web

Responsive Theme áp dụng những xu hướng mới nhất!

FAQs(80)

FAQs Shipments Returns

When do I need to return orders? You will need to process returns whenever customers decide to cancel their purchase when the order is already out fo...pectations and they do not want it anymore.) Customers return their order because the product is defective.(e.g., The product is of poor quality and they do no...t want it anymore.) Requesting returns Customers can request to return their orders using the following options: 1) Contacting you via the contact in

FAQs Shipping Shipping/Returns

You can change general settings for shipping and returns. You can also change per-product and supplier shipping fee settings, priority settings fo...r free shipping, enable international shipping, and set your return address. General Set your shipping method, available shipping zone, shipping pe...riod, shipping fee and shipping fee policy for returns. Shipping method Go to My Store>Shipping>Shipping/Returns. Select the default shipping me

FAQs Shipments Exchanges

When do I need to exchange orders? When you process an exchange, the original order is either canceled or returned and new products are added to th...ttings to allow customers to directly place exchange requests. For more details, please refer to our guide on Cancellations/Exchanges/Returns. Ac...levant order in Orders > Fulfillment > Cancellations/Exchanges/Returns/Refunds > Exchanges. Orders for which a customer has placed an exchange re

Admin Guidelines(73)

Advanced Mode Orders > Pop-ups > Return

Return Return Return order This pop-up allows you to accept and process return requests from customers. Order item Order item Accept return req...uest Check an order item for which you want to accept a return request and click [Accept return request]. The [Accept return request] field will the...n be displayed below. Fill in all required fields and click [OK] to accept the return request. Its status will change to [In progress]. Note that the

Advanced Mode Orders > Pop-ups > Hold off all returns

Hold off return Select or complete the fields for [Reason], [Details], [Display reason in [Storefront>My Orders]], and [Reason for holding off... (Storefront)], then click [Hold off return] to complete the process. The relevant orders will appear under [Return on hold] in [Orders>Cancellations/Exchanges/Returns/Refunds>Returns].

Advanced Mode Orders > Pop-ups > Details on return

Details on return Details on return You can check detailed information regarding the return process for all products marked as [In progress], [Acc...epted], [Rejected], and [Undone]. [Order item] - Always displayed [Request details], [Return address], and [Refund methods] - Displayed in [Acc...epted] [Rejected] - Rejected return requests are viewed [Undone] - Undone return requests are viewed Order item Order item Order item You can che

News(3)

Upgrade news 2021-02-03 [Orders] You can now print multiple transaction summaries at once.

us:- Awaiting payment- Order in progress- Preparing for shipment- In transit- Delivered- All orders- Cancellations/Exchanges/Returns/Refunds > Can...cellations before payment- Cancellations/Exchanges/Returns/Refunds > Cancellations- Cancellations/Exchanges/Returns/Refunds > Exchanges- Can...cellations/Exchanges/Returns/Refunds > Returns- Cancellations/Exchanges/Returns/Refunds > Refunds- Delete order summaries - Update details: You can now

Upgrade news 2021-03-31 [Orders] You can now partially cancel/exchange/return orders that contain products with different tax rates.

Update from Cafe24We have updated our solutions to allow you to partially cancel, exchange or return orders that contain products with different tax...cel, exchange or return orders that contain products with different tax rates.This feature was updated in an effort to help stores with different typ...es of products (different taxation rates) to manage their orders with ease.- Updated menus (Admin page): Cancel order (popup), Exchange order (popup), Return

Upgrade news 2021-03-10 [Orders] Update on products that cannot be purchased individually

Update from Cafe24If an order only contains products that cannot be purchased individually after partial cancellation or partial return, the cus...ormation.---------------------------------------------------------------------------------■ Release date: March 10, 2021■ Overiew - Updated menus · Orders>Order details>Cancel (pop-up) · Orders>Order details>Return... (pop-up) - Update details: If an order only contains products that cannot be purchased individually after partial cancellation or partial return

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