FAQs
Shipments
Refunds
Accepting refunds
When you accept cancellation/exchange/return requests, relevant refunds are automatically accepted.
To check cancellation pr...ocess, go to Cancellations
To check exchange process, go to Exchanged
To check return process, go to Returns
If the order is paid by points and/or cr...edits or the amount due is 0, refund process is not necessary. Refunds for those orders are automatically completed when they are accepted.