Advanced Mode
Orders > Pop-ups > Order details
respective status.
Order/CS
Add product to shipment
Unshipped products can be added to any shipment numbers subject to partial shipment among those... [Exchanged], or [Returned].
CS records
View details regarding cancellations, exchanges, and returns, as well as CS statuses.
Customer inquiries
Customer... content added to [Admin memos] may also be added to the [Customer inquiries] tab in [Order/CS].
If you enable [Add to [Customer inquiries]], any