FAQs
Shipments
Exchanges
exchange products.(e.g., They had ordered a grey t-shirt, but they want to exchange it for a pair of sneakers or a white t-shirt.)
Customers change th...eir mind after their order is delivered and wish to exchange products.(e.g., The grey is darker than expected so they want to exchange the t-shirt fo...e new window, select the products you want to exchange, add replacement products, and click Accept exchange request.
Enter the reason and payment/re